Home | Agenda | Speakers | Workshops | Sessions | Who, What, Why? | 2007 Program | Register | Location
A Structured Approach for BPM Project Success
Derek Miers
This intensive one-day workshop is designed to help organizations ensure the success BPM projects. Topics covered include securing organizational buy-in, setting up, planning and managing a BPM initiative within the organization. Participants will receive an actionable plan, a set of tools and a framework within which to apply them, and a range of best practices to observe and pitfalls to avoid on the journey.
What You Will Learn
Within an intimate workshop setting you will learn best practices in BPM, the likely pitfalls, the methods to ensure your organization’s success, and the technology trends that will infl uence your decisions. Working with others from a cross-section of industries, and taught by one of the most experienced practitioners in the fi eld, you will gain the strategy and design ideas of other organizations who are facing similar business process challenges.
About the Workshop
The Workshop comprises two modules:
1. The first module focuses on achieving success in the first set of BPM projects, with the core objective of securing organizational buy-in. This module is most relevant to those setting up, planning or managing a BPM initiative within the organization.
2. The second module is designed to help those involved in managing the ongoing delivery of BPM projects. It complements some of the concepts in the first module, but takes them much further, while exploring the implications for roll-out across the business as success is achieved. It focuses on supporting the iterative nature of BPM projects and the issues encountered as the entire organization looks to benefit from the approach. Between them, these two modules provide the organization with an actionable plan, a set of tools and a framework within which to apply them. It also includes a range of best practices to observe and pitfalls to avoid on the journey.Areas covered include:
• Process Perspectives: introduction to key principles of successful BPM projects
• BPMS design principles
• Relationship with SOA and business performance
• Assessing organizational readiness and moving up the ladder of business process maturity
• BPM Project Methodology: an extensible methodology from selecting the initial project, gaining executive buy-in and building the BPM team• gaining executive buy-in and building the BPM team
Detailed Agenda:
Process Perspectives
• Security Professionals
• High level introduction to some of the key principles of successful BPM projects
BPMS Design Principles
• A quick introduction to the BPMS and where it adds value
• Relationship with SOA and business performance
Assessing Organizational Readiness
• Moving up the ladder of business process maturity
BPM Project Methodology
• Role and formation of steering group
• Selling BPM to executive management
• BPM team formation – roles and responsibilities
• Understanding processes – overview of process modeling techniques
Identifying Improvement Opportunities
• Overview of improvement domains and related identifi cation techniques
Designing Appropriate Process Architectures
• Balancing effi ciency with adaptability and innovation
BPMS Development Issues
• Understanding the core components of a BPMS and how to work with them
• An iterative development approach to implementation
• Building in appropriate monitoring and optimization practices
Managing the Organizational Change
• Developing A Repeatable BPM Implementation Methodology
Establishing the BPM Center of Excellence/Project Offi ce
• Evaluate and select methodologies and tools
• Developing a corporate process architecture
• Global vs. Local guidelines
• Rationalize the metrics
• Train and develop specialists
The Role of IT
• Assessing BPM Tools – Suites and Modeling
• Develop Library of Integration Components
• Considering BPM Standards
Summary
About the Instructor:
Derek Miers is CEO of BPM Focus, and one of the leading experts on BPM. As Co-Chairman of BPMI.org, he helped merge the organization with the OMG and recently completed the most comprehensive review of BPM environments (the BPM Suites Report is published through BP Trends). Over the years, he has carried out a wide range of consulting roles including running hundreds of training courses (in business and process modeling techniques), undertaking detailed technology selection assessments and project risk assessment studies. Other engagements have involved the provision of strategic consulting advice – from facilitating board level conversations around BPM initiatives, through establishing effective BPM Project and Expertise Centers, to helping clients develop new business models that leverage business process strategies. Clients have included many of the world’s largest and well-known financial services companies (banks, building societies and insurers), pharmaceutical companies, telecoms providers, commercial businesses, product vendors and governmental organizations.
©2008 Transformation+Innovation and/or its Affiliates